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Frequently Asked Questions
What printhead model is used in this machine?
This printer is equipped with 8 high-performance i3200-A1 printheads, featuring 3200 nozzles per head and automatic cleaning/moisturizing functions.
How fast can this printer produce high-quality prints?
The FD5198 offers exceptional speed, reaching up to 370sqm/h in 1-pass mode and 185sqm/h in 2-pass mode for high-resolution results.
What type of ink and media are compatible?
The system is designed for Sublimation Ink (CMYK) and works primarily with thermal transfer paper for various fabric and paper printing applications.
Is technical support available for installation or troubleshooting?
Yes, technical assistance is provided through detailed text, photo, and video documentation. Technicians can analyze specific issues to provide effective solutions.
What are the computer and software requirements?
It supports Maintop 6.1, Photoprint, and ONYX. Recommended hardware includes an i7 processor, 16GB RAM, and a USB 3.0 interface on a 64-bit Windows system.
How does the integrated drying system work?
The machine features an external intelligent air-heat integrated dryer with 7200W of power to ensure prints are dry and ready for the next stage of production instantly.