Frequently Asked Questions
Q1: What are the main products available?
We specialize in digital printing printers, UV printers, DTG printers, direct printing machines, sublimation ink, and related transfer films.
Q2: How is technical support handled for equipment issues?
We have a professional technical team. You can provide detailed photos or videos of the issue, and our engineers will provide solutions. On-site service can also be arranged if necessary.
Q3: Do you support customized equipment?
Yes, we support both OEM and ODM services to meet specific industrial requirements.
Q4: Is it possible to test samples before ordering?
Absolutely. You are welcome to send samples for testing. We will provide high-quality print samples and videos of the process for your review.
Q5: What is the warranty period for the machinery?
All machines come with a 12-month warranty. During this period, technical support is available to ensure smooth operation.
Q6: How can I reach out for a consultation?
You can reach us through email, online inquiry forms, or by phone to discuss your production needs.