❓ Frequently Asked Questions
Which shipping ports do you use?
We primarily export from Nanchang (Jiangxi) and Foshan (Guangdong) ports for your convenience.
What is the estimated delivery time?
If stock is available, goods can be delivered within 10 days. For new production, delivery is typically 30 days after receiving the deposit.
What are your standard payment terms?
Our standard terms are 30% T/T deposit in advance, with the balance settled by T/T or L/C before shipment.
Do you provide samples?
Yes, free samples are available. Please note that freight costs are usually covered by the customer.
What are the main advantages of your porcelain tiles?
Our tiles feature high-definition ink-jet designs, superior water absorption (<0.5%), and specialized resistance to acids, wear, and bacteria.
What markets do you currently export to?
Our products are widely exported to North America, Europe, Southeast Asia, Australia, and South America.