Frequently Asked Questions
1. How can I get a quick and accurate quote?
Please provide as detailed information as possible regarding your specific printing needs and volume requirements.
2. How quickly can I expect feedback on my inquiry?
We promise to respond within 12-24 hours once your inquiry is received.
3. How do you handle technical problems?
Detailed descriptions, photos, or videos will help our technicians analyze the problem and provide a solution promptly.
4. What is the standard delivery time?
Generally, it takes about 5-15 working days after full payment or deposit is received.
5. What is your Quality Control (QC) process?
We have a professional QC team and conduct 100% testing on all machines before delivery.
6. What is the warranty policy for the machine?
We offer a one-year warranty for our machines (excluding the print head). During this period, replacement parts are provided for broken components.
Vector Print
