?Frequently Asked Questions
Q1: Are you a manufacturer?
Yes, we were established in 2008 and have 17 years of production experience dedicated to professional design and production of testing equipment.
Q2: What are your main products?
Our main products include metal detectors, checkweighers, X-ray foreign body detection systems, vision inspection systems, and laser marking machines.
Q3: Do you accept customization?
Yes, all of our products can be customized according to customer requirements. Our technical team recommends suitable models based on your product characteristics and specifications.
Q4: What is the warranty period for the equipment?
The standard warranty period is one year from the date of delivery.
Q5: How long is the delivery time?
Delivery typically takes about 20 business days after receiving the initial deposit.
Q6: Do you provide technical assistance after purchase?
Yes, we have an after-sales service team providing online technical support, remote machine installation assistance, and training after you receive the equipment.